Cookie Policy

1. Introduction

This Cookie Policy explains how cookies and similar technologies are used on the Petprimavest website. As a Direct-to-Consumer (DTC) brand, we are committed to providing a secure and transparent shopping experience.

For the purposes of this Cookie Policy, the website is operated by MONSTERPET PTE. LTD., and cookies are used securely in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), the ePrivacy rules applicable within the European Economic Area where relevant, and the Personal Data Protection Act 2012 of Singapore (PDPA).

2. What Are Cookies?

Cookies are small text files placed on a visitor’s device when accessing a website. They help the website operate correctly, remember selected preferences, and securely support essential website functions, including the checkout process.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the core operation of the website and do not require prior consent where permitted by applicable law. They support essential functions such as page navigation, maintaining secure user sessions, and processing requests made through the website.

Preference Cookies

These cookies remember choices made by visitors, such as language or other website preferences. Preference cookies are used only where the visitor has provided consent when required by applicable legislation.

Analytics Cookies

Analytics cookies help us understand how visitors use our website by collecting aggregated, non-personally identifiable usage information to improve our services. These cookies are activated only after the visitor has explicitly selected “Accept” in the website’s cookie banner.

Third-Party Payment Cookies (Stripe)

Certain strictly necessary third-party cookies are placed during the checkout and payment process. These payment-related cookies are set and processed securely by our payment provider, Stripe. They are essential for secure payment processing, fraud prevention, risk assessment, and ensuring compliance with Strong Customer Authentication (SCA) requirements. The handling of information collected through these cookies is strictly subject to Stripe’s applicable privacy and security documentation.

4. Cookie Consent

When visiting our website for the first time, visitors from Europe and other regulated regions are provided with a clear cookie banner. Non-essential cookies (such as analytics or preference cookies) are deployed only after the visitor has freely chosen to click the “Accept” button displayed in the cookie banner.

Visitors may continue to use the website without accepting non-essential cookies. Cookie preferences may be changed or withdrawn at any time through the available cookie settings on our site, or through your browser controls.

5. Cookie Retention

Cookie retention periods vary according to their specific purpose:

Session cookies remain active only while the browser session is open and are automatically removed when the browser is closed.

Persistent cookies may remain stored for different periods depending on their function, generally for up to 12 months, unless deleted earlier by the visitor or renewed following a new consent decision where required by law.

Cookie retention is reviewed periodically to ensure that tracking technologies are not retained longer than reasonably necessary for their intended operational purpose.

6. Managing Cookies

Most web browsers allow visitors to manage, restrict, or delete cookies through their browser settings. Please note that restricting certain strictly necessary cookies may affect the availability of secure website functions, including the ability to complete a purchase.

7. Changes to This Cookie Policy

This Cookie Policy may be updated from time to time to reflect operational, legal, or regulatory developments. The revised version becomes effective from the date published on this page.

8. Contact Information

If you have any questions regarding this Cookie Policy or our data practices, please contact us securely at:

Brand: Petprimavest

Company: MONSTERPET PTE. LTD.

Registration Number: 202234686K

Registered Address:

1A Eunos Crescent, #01-2479

Singapore 401001

Warehouse Address:

1A Eunos Crescent, #01-2479

Singapore 401001

Email: clothing@petprimavest.com

Telephone: +65 62501368

Website: www.petprimavest.com