Contact Us

We are committed to providing reliable support for your shopping experience. If you have any questions regarding your order, our products, shipping, returns, or general enquiries, please contact Petprimavest using the details below.

Email is the preferred method of communication, as it enables our team to thoroughly review your enquiry and provide you with accurate and detailed information. To help us process your request as efficiently as possible, please include your order number in your message if your enquiry relates to an existing order.

If you contact us outside of our normal service hours, please leave a message. Our dedicated team reviews all correspondence and aims to respond within 24–48 hours.

Contact Information

Brand

Petprimavest

Email

clothing@petprimavest.com

Telephone

+65 62501368

Company

MONSTERPET PTE. LTD.

Registration Number

202234686K

Registered Address

1A Eunos Crescent, #01-2479

Singapore 401001

Warehouse Address

1A Eunos Crescent, #01-2479

Singapore 401001

Website

www.petprimavest.com

Customer Support

Our customer support team is available to assist with enquiries relating to:

Order status and updates

Shipping and delivery enquiries

Returns, replacements, and refunds

Product information and specifications

General website enquiries

We aim to review and resolve all enquiries promptly. Messages received outside normal service hours will be answered within 24–48 hours in the order they are received. We appreciate your patience and will ensure your concerns are properly addressed.